Norwood’s municipal government operates under Massachusetts law and its own Town Charter (Chapter 197 of the Acts of 1914, as amended). The charter establishes the roles of the Board of Selectmen and General Manager. Norwood’s representative Town Meeting system is established by Chapter 541 of the Acts of 1947, as amended, while the Town bylaws set additional local rules, including procedures for Town Meeting. Together, these laws explain how the town makes decisions, manages services, and holds officials accountable.
Town MeetingNorwood’s elected legislative body: votes on budgets, bylaws, borrowing and major town decisions.More details ↓
Upcoming: Fall 2026 Special Town Meetings
Town Meeting information session: Monday, November 2, 2026, at 6:30 PM, George Usevich Lecture Hall, Norwood High School, 245 Nichols Street. Hybrid attendance is available; the town and Norwood Community Media plan to record the session. The Fall Special Town Meetings begin Monday, November 16, 2026. The session is intended to help Town Meeting members understand the warrants and informational “Yellow Sheets.”
Official November 2 information-session notice (PDF) ↗ · Town Meeting warrants and documents ↗
What Town Meeting decides
Approximately 250 elected representatives from nine districts, plus five at-large officials, consider warrant articles and vote on municipal appropriations, bylaws, land transactions and other matters authorized by law. The elected Town Moderator presides. Residents may attend; registered voters can seek election as representatives, and the rules permit residents to speak when recognized by the Moderator.
Participation and contact
Town Moderator: moderator@norwoodma.gov. Check notices and the warrant before attending; annual sessions normally begin on the second Monday of May. Town Meeting sessions are typically broadcast by Norwood Community Media.
Relevant links
Board of SelectmenFive elected members who set executive policy, oversee the General Manager and handle licensing and townwide decisions.More details ↓
Responsibilities
The five-member elected board oversees executive town policy, appoints the General Manager and other officials where authorized, addresses municipal regulations, and serves as licensing authority for numerous businesses and events. Residents can review meeting agendas and minutes, request applicable licenses and permits, and contact the office about matters within the board’s jurisdiction.
Members and contact
Matthew E. Lane, Chair; Robert G. Donnelly, Vice Chair; Amanda R. Grow; Michael Saad; Cheryl L. Doyle.
Town Hall, 566 Washington Street, Room 34, second floor. Phone: 781-762-1240; Executive Assistant Christine Woodward: 781-327-8677; email: selectmen@norwoodma.gov.
Relevant links
General ManagerNorwood’s chief administrative official, responsible for municipal operations, departments and implementation of policy.More details ↓
Responsibilities
The General Manager is appointed by the Board of Selectmen and manages most operating departments, oversees implementation of board policy, coordinates administrative operations and serves as the town’s Chief Procurement Officer. Norwood uses the charter title General Manager, not Town Manager.
Leadership and contact
Tony Mazzucco, General Manager; Michael Rosen, Assistant General Manager. Town Hall, 566 Washington Street, first floor. Phone: 781-762-1240; email: managers@norwoodma.gov. Office hours: Monday–Friday, 8 AM–4 PM. Executive Assistant Lisa O’Leary: 781-327-8534.
Monthly reports
The town publishes monthly General Manager reports documenting municipal activity and updates. Its 2026 archive currently lists January through September; use the archive for the latest posted report and earlier months.
Relevant links
Run for Office or Serve on a BoardLearn how to run for elected office or apply to serve on an appointed board or committee.Explore participation options ↓
How to run for office or serve on a board
Elected or appointed? Norwood elects its Selectmen, Board of Health, Finance Commission, Planning Board, School Committee, library trustees and Town Meeting representatives, among other offices. Do not assume every board listed here is appointed. Each elected entry below gives the election route; for other boards, confirm the specific appointing authority and vacancy procedure with the Town Clerk or Selectmen's office before applying.
Running: Obtain official nomination papers from the Town Clerk, collect and submit the required certified voter signatures by the announced deadline, and comply with applicable campaign-finance reporting. Contact the Town Clerk for nomination papers and the next town election’s deadlines.
Appointments: Review the relevant board's official page for membership, vacancies and any application or qualifications. Contact the Selectmen’s office about appointments under its jurisdiction; some boards have other appointing authorities, so the appointing body must be confirmed individually. Attending a public meeting is another way to learn about service.
Important Documents
Town laws, financial records and annual reports in one place. Fiscal years run July 1 through June 30.
Documents by Fiscal Year
Browse budgets, annual reports and Town Meeting records by year. Annual reports cover calendar years, which differ from fiscal years.
FY2027 (July 2026 – June 2027)
FY2026 (July 2025 – June 2026)
Town Departments
Explore each department’s responsibilities, contacts, services and frequently asked questions.
Assessors
What this department does
Values real estate and personal property for local taxation, maintains ownership and assessment records, and administers property-tax exemptions and abatements. The office also handles motor-vehicle excise abatements and helps residents understand their property assessments.
Leadership
Lee Keomanivong — Principal Assessor
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 37, second floor · 781-762-1240 · assessors@norwoodma.gov · Principal Assessor: extension 6021
Budget and reports
FY2027 Budget Book — Section 4H, page 9 (PDF page 183)
Services, documents and meeting records
Common questions
- How can I challenge my property's assessed value? Review the assessment and ask the Assessors about the abatement application and filing deadline; deadlines are set by Massachusetts law.
- Where can I find property values? Use the Assessors' official property records and valuation resources.
Building Department
What this department does
Reviews permit applications and inspects construction, renovations, electrical work, plumbing and gas installations. Enforces state building and safety codes and Norwood’s zoning bylaw. Contact the office before starting work or to arrange the inspections required by a permit.
Leadership
Gary Pelletier — Building Commissioner
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 8, ground floor · 781-762-1240 · Building Commissioner: extension 6059; permit administration: 781-384-9293
Budget and reports
FY2027 Budget Book — Section 4H, page 29 (PDF page 203)
Services, documents and meeting records
Common questions
- Do I need a building permit? Many construction, renovation and structural projects require permits. Contact the Building Department before beginning work.
- How do I schedule an inspection? Follow the Building Department's permit and inspection instructions; keep your permit number available.
Department of Public Works
What this department does
Maintains streets, sidewalks, storm drains, sanitary sewers, public shade trees and other municipal infrastructure. Coordinates snow and ice operations, water and sewer services, trash and recycling, Highland Cemetery, and maintenance of town land and equipment. Residents can report road problems, missed collections and water-service concerns through DPW.
Leadership
Mark P. Ryan — Director of Public Works and Town Engineer
Contact
John J. Carroll Administration Building, 1 Lyman Place, Norwood, MA 02062 · 781-762-1413 · mryan@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 31 (PDF page 205)
Services, documents and meeting records
Common questions
How do I get a sticker for the Winter Street Recycling Facility?
Residents can obtain a vehicle sticker through the DPW administration office at 1 Lyman Place. Bring your vehicle registration and confirm current documentation requirements and office hours before visiting. The facility is at 370 Winter Street. Official trash and recycling information →
How do I report a pothole?
Contact Norwood Public Works with the street name, closest address or intersection, and a description of the problem. For an immediate traffic hazard, contact the appropriate emergency service. Use the town’s Resident Request Portal or call DPW at 781-762-1413.
What if my trash pickup was missed?
Check the Norwood.ma Comprehensive Trash and Recycling Guide for collection information. Contact the town's trash and recycling service for missed collections; call DPW at 781-762-1413 for missed-collection assistance.
Where can I find recycling and disposal information?
See the Norwood.ma Comprehensive Trash and Recycling Guide or the official town trash and recycling page.
Who should I contact about a water or sewer problem?
Public Works handles municipal water and sewer infrastructure. For urgent hazards or a suspected major break, contact the town promptly. Call DPW at 781-762-1413. For an emergency or immediate danger, call 911.
Airport
What this department does
Manages flight and ground operations at Norwood Memorial Airport, including runway and facility maintenance, access, safety and regulatory compliance. Coordinates airport construction and grants, assists pilots and airport businesses, and provides information about aircraft noise and drone operations.
Leadership
Mark Raymond — Airport Manager
Contact
111 Access Road, Norwood, MA 02062 · 781-255-5615 · mraymond@norwoodma.gov · Airport Manager: extension 6901
Budget and reports
FY2027 Budget Book — Section 4H, page 35 (PDF page 209)
Services, documents and meeting records
Animal Control
What this department does
Responds to stray, lost, injured and nuisance-animal concerns and enforces local animal-control requirements. Helps residents address animal-related public-safety issues and find the appropriate services. Dog licensing is handled by the Town Clerk.
Leadership
Briana Hernandez — Animal Control Officer
Contact
160 Boston-Providence Highway, Norwood, MA 02062 · 781-762-3159 · bhernandez@norwoodma.gov · Police assistance: 781-762-1212
Budget and reports
FY2027 Budget Book — department summary, Section 3B, page 1 (PDF page 49)
Services, documents and meeting records
Community Development
What this department does
Coordinates land-use planning, zoning, development permitting, housing initiatives and long-range community plans. Staff support the Planning Board, Zoning Board of Appeals, Conservation Commission and Community Preservation Committee, and help applicants understand development requirements, environmental restrictions and local review procedures.
Leadership
Sarah Dixon — Director of Community Development
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, ground floor · 781-384-9284 · ComDev@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 20 (PDF page 194)
Services, documents and meeting records
Economic Development
What this department does
Helps existing businesses grow and assists businesses considering a move to Norwood. Connects employers with available sites, workforce resources, permitting assistance, utility programs and applicable incentives. Works with the Economic Development Committee on business retention, investment and employment opportunities.
Leadership
Joseph Collins, CEcD — Economic Development Director / Key Accounts Manager
Contact
Norwood Light Department, 136 Access Road, Norwood, MA 02062 · 781-236-3076 · jacollins@norwoodma.gov · Town Hall: 781-762-1240 extension 6090
Budget and reports
FY2027 Budget Book — department summary, Section 3B, page 1 (PDF page 49)
Services, documents and meeting records
Engineering
What this department does
Provides engineering review, design and technical support for roads, drainage, utilities and municipal construction. Assists residents, surveyors, developers and town boards with infrastructure questions, maintains mapping resources, and administers stormwater programs and road-resurfacing projects.
Leadership
Mark P. Ryan, P.E., P.L.S. — Town Engineer
Contact
John J. Carroll Public Works Administration Building, 1 Lyman Place, Norwood, MA 02062 · 781-762-1413 · engineering@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 31 (PDF page 205)
Services, documents and meeting records
Facilities
What this department does
Maintains and repairs town and school buildings and oversees building systems, sanitation, renovations and facility improvements. Coordinates work orders, contractors and capital projects so municipal buildings remain safe and usable for residents, students and staff.
Leadership
Paul Riccardi — Director of Facilities
Contact
206 Central Street, second floor, Norwood, MA 02062 · 781-762-6804 · mbobrien@norwoodma.gov · Business Manager Mary O’Brien: 781-440-5830
Budget and reports
FY2027 Budget Book — Section 4H, page 49 (PDF page 223)
Services, documents and meeting records
Finance & Accounting
What this department does
Maintains the town’s official financial records and reviews invoices, payroll and other transactions against available appropriations. Prepares financial reports and the tax-rate recap, supports independent audits, and works with the Treasurer/Collector and Finance Commission on budgets, debt and financial oversight.
Leadership
Jeffrey O’Neill — Director of Finance and Town Accountant
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, second floor · 781-762-1240
Budget and reports
FY2027 Budget Book — Section 4H, page 6 (PDF page 180)
Services, documents and meeting records
General Manager
What this department does
Directs day-to-day municipal administration and most town operating departments, implements Board of Selectmen policy, and coordinates budgets, procurement and townwide projects. The General Manager is appointed by the Board of Selectmen and exercises the powers established by Norwood’s Town Charter.
Leadership
Tony Mazzucco — General Manager; Michael Rosen — Assistant General Manager
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, first floor · 781-762-1240 · managers@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 4 (PDF page 178)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Human Resources
What this department does
Supports municipal and school employees through recruitment, benefits administration, employee relations, workplace policies and personnel services. Works with departments and the Personnel Board on classification, compensation, compliance and workforce development. Employment-verification requests go to the Treasurer/Collector.
Leadership
Lisa Uglialoro — Director of Human Resources
Contact
206 Central Street, Norwood, MA 02062 · 781-327-8783 · HR@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 13 (PDF page 187)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Morrill Memorial Library
What this department does
Provides books, digital media, reference and research assistance, public computers, technology help and programs for children, teens and adults. Services also include museum passes, meeting and study spaces, literacy support and homebound delivery. An elected Board of Trustees sets library policy and oversees its administration.
Leadership
Clayton Cheever — Library Director
Contact
33 Walpole Street, Norwood, MA 02062 · 781-769-0200 · ccheever@minlib.net · Director: 781-463-0149
Budget and reports
FY2027 Budget Book — Section 4H, page 44 (PDF page 218)
Services, documents and meeting records
Norwood Light & Broadband
What this department does
Operates Norwood’s municipally owned electric distribution system and local broadband network. Provides electric service, internet and telephone service, billing and account support, energy-efficiency programs and outage response. Utility operations are overseen by the General Manager and the Board of Light Commissioners.
Leadership
Tony Mazzucco — General Manager; Board of Selectmen acting as Light Commissioners
Contact
136 Access Road, Norwood, MA 02062 · 781-948-1100 · info@norwoodlight.com · Internet and telephone support: 781-948-1150, option 3
Budget and reports
FY2027 Budget Book — Section 4H, page 50 (PDF page 224)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Purchasing
What this department does
Coordinates competitive purchasing and public contracting for town departments. Publishes bid opportunities, distributes procurement documents, records bid results and awarded contracts, and helps vendors understand how to do business with Norwood. The General Manager serves as Chief Procurement Officer.
Leadership
Jason Adams — Procurement Officer
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, first floor · 781-327-8813 · purchasing@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 5 (PDF page 179)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Recreation
What this department does
Offers recreation, fitness, arts, sports and community programs for residents of all ages. Operates the Civic Center and coordinates programs and activities at pools, playgrounds and recreation facilities. Residents can find seasonal program guides, register for activities and ask about facility use.
Leadership
Sam White — Superintendent of Recreation
Contact
Norwood Civic Center, 165 Nahatan Street, Norwood, MA 02062 · 781-762-0466 · swhite@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 47 (PDF page 221)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Schools
What this department does
Administers Norwood Public Schools, including instruction, student services, special education, transportation and district operations. The Superintendent manages the district under School Committee policy. Families can contact the district about enrollment, school assignments and services, or use individual school offices for school-specific concerns.
Leadership
Timothy M. Luff — Superintendent of Schools
Contact
James R. Savage Educational Center, 275 Prospect Street, Norwood, MA 02062 · 781-762-6804 · tluff@norwood.k12.ma.us · Superintendent’s office: extension 5819
Budget and reports
FY2027 Budget Book — Section 3B, page 4 (PDF page 52)
FY2027 School Committee-approved budget book
Services, documents and meeting records
Senior Center
What this department does
Provides programs, information and practical assistance for older residents and their families. Services include outreach, benefits and insurance guidance, transportation coordination, social and fitness programs, and referrals for food, fuel and in-home support. Works with the Council on Aging to identify and respond to local needs.
Leadership
Kerri McCarthy — Executive Director
Contact
275 Prospect Street, Norwood, MA 02062 · 781-762-1201 · seniorcenter@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 40 (PDF page 214)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Treasurer & Collector
What this department does
Collects municipal taxes and other receivables and manages town cash, investments, debt payments and treasury functions. Provides bill-payment assistance and municipal lien certificates and works with Accounting to reconcile town funds. Contact Assessors for valuation or abatement questions.
Leadership
Stephanie Foley — Treasurer & Collector
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 22, first floor · 781-762-1240 · treasurer@norwoodma.gov · Extension 4925
Budget and reports
FY2027 Budget Book — Section 4H, page 11 (PDF page 185)
Services, documents and meeting records
Common questions
- How do I pay a property tax bill? Consult the town's official payment portal or Treasurer/Collector's office for accepted methods and deadlines.
- Who handles a tax bill question? The Treasurer/Collector handles billing and payment; the Assessors handle property valuation and abatements.
Veterans' Services
What this department does
Assists veterans and eligible family members with state veterans’ benefits, federal VA claims and referrals to other services. Helps residents assemble and submit paperwork, understand eligibility and connect with support. Also coordinates local veterans’ observances and recognition programs.
Leadership
Derek Wennerstrand — Veterans’ Agent / Assistant Director of Human Services
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 3, ground floor · 781-384-9307 · veterans@norwoodma.gov
Budget and reports
FY2027 Budget Book — Section 4H, page 42 (PDF page 216)
Services, documents and meeting records
Common questions
Check the relevant links below for applications, service details, deadlines and documents. For case-specific questions, contact the office directly.
Fire Department
What this department does
Provides fire suppression, emergency medical services, rescue and hazardous-incident response. The Fire Prevention Office handles fire-safety inspections, permits and smoke/carbon-monoxide certifications. Community education and prevention programs help residents reduce fire and injury risks.
Leadership
Timothy F. Bailey — Fire Chief
Contact
135 Nahatan Street, Norwood, MA 02062 · 781-440-5200 · fire@norwoodma.gov · Fire Prevention: 781-440-5212 · fireprevention@norwoodma.gov
For an emergency, call 911.
Budget and reports
FY2027 Budget Book — Section 4H, page 27 (PDF page 201)
Services, documents and meeting records
Common questions
- How do I request a fire inspection? Contact the Fire Department's prevention or inspection office for the applicable inspection or permit.
- Where can I get smoke and carbon monoxide detector guidance? The Fire Department can explain inspection requirements, including those for property sales.
Health Department
What this department does
Protects public health through inspections, food-safety and environmental-health programs, public-health nursing and emergency preparedness. Provides prevention programs, health information and referrals, including substance-use and mental-health resources. Carries out public-health responsibilities under the elected Board of Health.
Leadership
Stacey Lane, MPH, RN — Superintendent / Director
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 5, ground floor · 781-762-1240 · health@norwoodma.gov · Department administration: 781-384-9197
Budget and reports
FY2027 Budget Book — Section 4H, page 37 (PDF page 211)
Services, documents and meeting records
Common questions
- Who handles food establishment inspections? The Health Department oversees applicable local public health inspections and permits.
- How can I report a public health concern? Contact the Health Department with the location and details; for immediate danger, call emergency services.
Police Department
What this department does
Provides law enforcement, patrol, criminal investigation, traffic safety and emergency response. Residents can call or visit Police Headquarters to report a crime or request an officer and use department resources for safety information, records and applicable licensing services.
Leadership
Christopher Padden — Chief of Police
Contact
137 Nahatan Street, Norwood, MA 02062 · 781-440-5100
For an emergency, call 911.
Budget and reports
FY2027 Budget Book — Section 4H, page 24 (PDF page 198)
Services, documents and meeting records
Common questions
- How do I request a police report? Contact the Police Department's records unit and ask about eligibility, identification and fees.
- How do I report a non-emergency issue? Use the department's published non-emergency contact information; call 911 for emergencies.
Town Clerk
What this department does
Maintains vital records and official town records, administers elections and voter registration, and issues marriage licenses, business certificates and dog licenses. Supports Town Meeting records, the annual town census and public-record requests. Contact the office for election procedures and certified copies of records.
Leadership
Mary Lou Folan — Town Clerk
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · clerk@norwoodma.gov · Town Clerk: extension 6026; Assistant Town Clerk: 781-327-8737
Budget and reports
FY2027 Budget Book — Section 4H, page 18 (PDF page 192)
Services, documents and meeting records
Common questions
- Where do I register to vote? Use the Massachusetts Secretary of the Commonwealth voter registration service or contact the Town Clerk.
- How do I request a birth, marriage or death certificate? Contact the Town Clerk for available vital records, fees and identification requirements.
Boards, Commissions & Committees
Boards and committees have different responsibilities and may be elected or appointed. Current membership and meeting records should always be confirmed with the town.
Airport Commission
Role and responsibilities
Oversees the stewardship, development, operation and management of Norwood Memorial Airport. The three-member commission reviews airport matters in public meetings and works with airport management on facilities, operations and long-term needs. Commissioners are appointed by the Board of Selectmen.
Leadership and members
Michael Sheehan — Chair; John J. Corcoran — Vice Chair; Patrick Moloney
Contact
111 Access Road, Norwood, MA 02062 · 781-255-5615 · mraymond@norwoodma.gov · Airport Manager: extension 6901
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 35 (PDF page 209)
Services, documents and meeting records
Board of Assessors
Role and responsibilities
Oversees fair and equitable property valuation and assessment administration. Reviews assessment-related matters and abatements and works with the Assessors’ office on real estate, personal property and motor-vehicle excise. Town spending and appropriations are decided through the municipal budget and Town Meeting process.
Leadership and members
Robert M. Thornton — Chair; James F. Grover; Patrick J. McDonough
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 37, second floor · 781-762-1240 · assessors@norwoodma.gov · Principal Assessor: extension 6021
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 9 (PDF page 183)
Services, documents and meeting records
Board of Health
Role and responsibilities
The three elected members oversee the Health Department and authorize actions to protect public health. The board considers local public-health regulations and matters involving sanitation, food safety, environmental health and disease prevention. Department staff carry out inspectional and public-health services.
Leadership and members
Kathleen Bishop — Chair; Joan Jacobs; Carolyn Riccardi
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 5, ground floor · 781-762-1240 · health@norwoodma.gov · Department administration: 781-384-9197
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 37 (PDF page 211)
Services, documents and meeting records
Board of Registrars
Role and responsibilities
Works with the Town Clerk on voter registration and the accuracy of the voter list. Its responsibilities include registration-related reviews and certification of voter signatures on nomination papers and petitions. Contact the Clerk’s office about registration, voter status, election paperwork or registrar records.
Leadership and members
Mary Lou Folan — Town Clerk and Board of Registrars member
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · clerk@norwoodma.gov · Town Clerk: extension 6026; Assistant Town Clerk: 781-327-8737
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 18 (PDF page 192)
Services, documents and meeting records
Budget Balancing Committee
Role and responsibilities
Coordinates preparation of the town’s annual budget recommendation across municipal and school government. Representatives of the Board of Selectmen, Finance Commission and School Committee work with the General Manager, Finance Director and Superintendent on available resources and spending priorities. The Finance Commission presents the final budget recommendation to Town Meeting.
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, second floor · 781-762-1240
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 3B, page 1 (PDF page 49)
Services, documents and meeting records
Cable Commission
Role and responsibilities
Advises on cable-service matters and works with cable providers and local public-access programming. Members are appointed by the Board of Selectmen, which serves as the cable licensing authority. Residents can raise cable-system concerns and questions about public, educational and government programming through the commission.
Leadership and members
Richard Shay — Chair; Joan Jacobs; Peter Strano; Edward John Kelliher
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · selectmen@norwoodma.gov · Board of Selectmen’s office
Official board / committee website
Services, documents and meeting records
Capital Outlay Committee
Role and responsibilities
Reviews capital requests submitted by departments and evaluates proposed investments in buildings, equipment and infrastructure. Makes funding recommendations for the Capital Improvement Plan to the Board of Selectmen, Finance Commission and Town Meeting. Town Meeting decides appropriations; a committee recommendation alone does not authorize spending.
Leadership and members
Robert Donnelly — Chair; Kevin Connolly — Vice Chair
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, first floor · 781-762-1240 · managers@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Commission on Disability
Role and responsibilities
Advises town officials on accessibility, inclusion and the needs of residents with disabilities. Its work includes architectural access, community education, neurodiversity, Deaf and blind awareness, and disability-related emergency preparedness. Residents, advocates and family members can participate in discussions and bring access concerns to the commission.
Leadership and members
Sarah Quinn — Chair; Jim West — Vice Chair; Peter McFarland; Shiri Ronen-Attia; Christine Diaz; Katie Baulier; Brian Clark
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, first floor · 781-762-1240 · managers@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Community Preservation Committee
Role and responsibilities
Reviews proposals for Community Preservation Act funding for eligible community housing, historic preservation, open-space and recreation projects. Evaluates applications and recommends projects and funding to Town Meeting, which votes on appropriations. Applicants can use the committee’s forms, approved-project records and meeting materials to understand the process.
Leadership and members
Cheryl Doyle — Chair; David Tuttle — Vice Chair; Michael Fitzgibbon — Treasurer
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · cpa@norwoodma.gov · Kristen Phelps, Community Preservation Project Manager: 781-208-1716
Official board / committee website
Services, documents and meeting records
Council on Aging
Role and responsibilities
Identifies the needs of older residents, advises on local aging services and supports programs that help residents remain connected and independent. Works with the Senior Center on outreach, information, transportation and community services. Residents and caregivers can contact the center for assistance or attend board meetings.
Leadership and members
Allan Howard — Chair; Carol MacLeay — Secretary; Martha Colamaria; Kaylene Bechet; Diane Mastandrea
Contact
275 Prospect Street, Norwood, MA 02062 · 781-762-1201 · seniorcenter@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 40 (PDF page 214)
Services, documents and meeting records
Cultural Council
Role and responsibilities
Supports local arts, humanities and cultural activities through the local cultural council grant program and community initiatives. Reviews funding applications and helps make cultural opportunities available to Norwood residents. Meeting materials and grant information explain application requirements, deadlines and award decisions.
Leadership and members
Jonathan Cardoni — Chair; Kristin Bassett — Co-Chair; Marta Pagán-Ortiz — Secretary
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · selectmen@norwoodma.gov · Board of Selectmen’s office
Official board / committee website
Services, documents and meeting records
Economic Development Committee
Role and responsibilities
Advises the Board of Selectmen on business growth, business retention and investment in Norwood. Its goals include attracting and retaining employers, expanding the local tax base and promoting well-paying jobs. The five-member committee works with Economic Development staff on strategies and initiatives.
Leadership and members
Stephen Costello — Chair; Alan Slater; Erik Bodenhofer; Stephen Cesso; Scott Kjellberg
Contact
Norwood Light Department, 136 Access Road, Norwood, MA 02062 · 781-236-3076 · jacollins@norwoodma.gov · Town Hall: 781-762-1240 extension 6090
Official board / committee website
Services, documents and meeting records
Library Board of Trustees
Role and responsibilities
The six elected trustees establish library policies, approve expenditures and oversee library administration through the Library Director. They guide long-range planning and stewardship of library resources and bequests. Residents can follow meetings for decisions about library services, policies and spending.
Leadership and members
Sheri McLeish — Chair; Sarah Begg — Vice Chair; George Michalec; Donna Montgomery; Jennifer Mancuso; Christina Stetson
Contact
33 Walpole Street, Norwood, MA 02062 · 781-769-0200 · ccheever@minlib.net · Director: 781-463-0149
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 44 (PDF page 218)
Services, documents and meeting records
Master Plan Steering Committee
Role and responsibilities
Supports long-range planning for Norwood’s land use, housing, transportation, economic development, public facilities and natural resources. Helps connect public input with the town’s planning goals and recommendations. Community Development provides information about comprehensive-plan materials and opportunities to participate.
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, ground floor · 781-384-9284 · ComDev@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 20 (PDF page 194)
Services, documents and meeting records
Personnel Board
Role and responsibilities
Works with Human Resources to develop and update town personnel policies and maintain classification and compensation plans. Hears classification and reclassification requests and appeals. The five appointed members support fair and consistent treatment of employees under the town’s personnel framework.
Leadership and members
John E. Taylor — Chair; Paula Gorin — Vice Chair; Patterson Riley; Judy Langone; Michelle Pizzi O’Brien
Contact
206 Central Street, Norwood, MA 02062 · 781-327-8783 · HR@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 13 (PDF page 187)
Services, documents and meeting records
Retirement Board
Role and responsibilities
Administers Norwood’s contributory retirement system for eligible public employees and retirees. Handles retirement-system matters including benefits administration and oversight of retirement assets within the applicable public-retirement framework. Contact the retirement office for individual benefit questions and copies of meeting agendas or minutes.
Leadership and members
Edmund W. Mulvehill Jr. — Chair; Jeffrey O’Neill; Eileen P. Hickey; Thomas F. O’Toole; Thomas A. Rorrie
Contact
900B Washington Street, Norwood, MA 02062 · 781-327-8818 · retirement@norwoodma.gov · Debra A. Wilkes, Executive Director
Official board / committee website
Meeting records
Request agendas and minutes from Debra A. Wilkes at 781-327-8818 or retirement@norwoodma.gov.
Services, documents and meeting records
Stormwater Utility Study Committee
Role and responsibilities
Studies options for funding and managing stormwater infrastructure and services, including the possible use of a stormwater utility. Its reports and meeting records help explain drainage needs, funding approaches and recommendations. A study or recommendation does not itself establish a new fee.
Contact
John J. Carroll Administration Building, 1 Lyman Place, Norwood, MA 02062 · 781-762-1413 · mryan@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 31 (PDF page 205)
Services, documents and meeting records
Sustainability Commission
Role and responsibilities
Advises on sustainability and resilience and helps develop and carry out the town’s sustainability goals. Its work covers energy, solid waste, public health, natural resources, education and outreach. The commission supports community participation and planning for climate-related emergencies and other environmental challenges.
Leadership and members
Bryan Dunn and Heather Merhi-Mathews — Co-Chairs
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · sustainabilitycommission@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Town Meeting
Role and responsibilities
Norwood’s representative legislative body votes on operating and capital appropriations, borrowing, general and zoning bylaws, and other warrant articles. Representatives are elected from nine districts and serve alongside designated at-large members. The elected Town Moderator presides; residents can attend and registered voters may speak when recognized.
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · moderator@norwoodma.gov · Town Clerk: clerk@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 3B, page 1 (PDF page 49)
Services, documents and meeting records
How Town Meeting works
Town Meeting is Norwood's representative legislative body. Elected Town Meeting Members vote on warrant articles, including appropriations, borrowing, zoning and other bylaws. A proposal does not become effective merely because it appears on the warrant; review the final vote and any required approvals.
How residents can follow a proposal
- Read the meeting warrant and identify the article number.
- Review the Finance Commission recommendation and supporting material, when available.
- Check the meeting record for amendments and the final vote.
- For zoning or charter changes, check whether additional state approval or review is required.
Documents and records
Town Meeting notices and documents ↗ · Town Charter ↗ · Town Bylaws ↗ · 2025 Annual Town Report ↗
Resident FAQs
Can I vote at Town Meeting? Voting is reserved for elected Town Meeting Members; residents can follow proceedings and contact their precinct representatives. How do I find what passed? Consult the recorded votes and minutes rather than relying only on the original warrant language.
Town Meeting Rules Committee
Role and responsibilities
Reviews the procedures used at Representative Town Meeting and considers proposed changes to its rules. Members represent the town’s nine districts. Committee proposals and records help residents and representatives understand how motions, debate and voting procedures are evaluated; rule changes follow the applicable Town Meeting process.
Leadership and members
Kathryn Ahnger-Pier — Chair
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · moderator@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Trails Advisory Committee
Role and responsibilities
Helps the General Manager and other town officials promote use of existing trails and plan future trail connections. Educates residents about multi-use routes, explores partnerships and encourages people to enjoy Norwood’s natural areas. Provides trail maps, activities and opportunities for community participation.
Leadership and members
Chris Paddock — Chair
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · Trails@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Permanent Building Construction Committee
Role and responsibilities
Provides planning and construction oversight for municipal building projects assigned to the committee. Works with town officials, designers and contractors on project development and delivery. Residents can follow committee meeting records for project discussions and decisions.
Leadership and members
Theodore Callahan — Chair; Francis Hopcroft; Robert A. Silk; William O’Connor; John Kedzierski
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, ground floor · 781-762-1240 · pbcc@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Norwood 150th Committee
Role and responsibilities
Organized activities marking Norwood’s 150th anniversary in 2022. This anniversary initiative forms part of the town’s civic history. The Board of Selectmen’s office can direct residents to anniversary records and related town materials.
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · selectmen@norwoodma.gov · Board of Selectmen’s office
Official board / committee website
Services, documents and meeting records
Board of Selectmen
Role and responsibilities
The five elected members set executive policy, oversee and appoint the General Manager, and act on townwide administrative matters. The board also serves as licensing authority for many businesses and events and as the Board of Light Commissioners. Public agendas, minutes, policies and application materials explain matters before the board.
Leadership and members
Matthew E. Lane — Chair; Robert G. Donnelly — Vice Chair; Amanda R. Grow; Michael Saad; Cheryl L. Doyle
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, Room 34, second floor · 781-327-8677 · selectmen@norwoodma.gov · Christine Woodward, Executive Assistant
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 1 (PDF page 175)
Services, documents and meeting records
Conservation Commission
Role and responsibilities
Reviews projects in and near wetlands, streams and other protected resource areas. Administers conservation permitting and enforcement and supports stewardship of conservation land and natural resources. Property owners should contact conservation staff before beginning work that may affect protected areas.
Leadership and members
Catherine Walsh — Chair; Kinsey Mustafa-Widberg — Vice Chair; Mark Mandigo — Treasurer; John Carbone; Kelly N. Sullivan
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, ground floor · 781-384-9239 · ComDev@norwoodma.gov · Carly Rocklen, Conservation Planner and Floodplain Administrator
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 20 (PDF page 194)
Services, documents and meeting records
Finance Commission
Role and responsibilities
An independent elected advisory body that reviews departmental budgets, Reserve Fund transfers, capital requests and borrowing proposals. Discusses requests with department heads and presents financial recommendations to Town Meeting. Its reports explain proposed spending and financial trade-offs; Town Meeting votes on appropriations.
Leadership and members
Eric W. Fleming — Chair; Alan D. Slater — Vice Chair; Myev A. Bodenhofer; Anne Marie Haley; Kellie Ann Noumi
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, second floor · 781-762-1240
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 3B, page 1 (PDF page 49)
Services, documents and meeting records
What the commission reviews
Reviews municipal financial proposals and advises Town Meeting on budget and other fiscal warrant articles. Its recommendations help explain financial trade-offs but do not replace Town Meeting's vote.
Read the budget
FY2027 budget book ↗ · Department budget summary ↗ · Financial reports and recommendations ↗
Resident FAQs
Does the Finance Commission set tax rates? No; its role is to review and recommend financial actions within its authority. Where do I compare departments? Use the department summary and the detailed budget book, checking whether figures are requested, recommended or adopted.
Historical Commission
Role and responsibilities
Works to identify, document and preserve Norwood’s historic resources. Provides a municipal forum for historic-preservation issues and maintains reports and meeting records about its work. Owners and residents can contact the commission about historic properties, local history and preservation concerns.
Leadership and members
Judith Howard — Chair; Toni Eosco — Vice Chair; Catherine Burgess; Charles D. Burgess; Cheryl Doyle; Thomas Guiod; Caroline Pannes
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062 · 781-762-1240 · historicalcommission@norwoodma.gov
Official board / committee website
Services, documents and meeting records
Planning Board
Role and responsibilities
Reviews subdivisions and other land-use applications within its authority, holds public hearings and makes recommendations on zoning and planning proposals. Works with Community Development on plans, regulations and development review. Residents can inspect submitted plans, follow hearings and read written decisions and conditions.
Leadership and members
Brian Hachey — Chair; Ernie Paciorkowski — Vice Chair; Debbie Holmwood — Clerk; Rob Bamber; Joe Sheehan; Steve Teehan — Associate
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, ground floor · 781-384-9284 · ComDev@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 20 (PDF page 194)
Services, documents and meeting records
What happens before a decision
Planning Board review may involve site plans, subdivisions, zoning proposals and public hearings under applicable local rules. Applicants should confirm the correct filing process and deadlines before submitting materials.
Resident FAQs
How can I comment on a proposal? Find the specific application, posted hearing notice and meeting agenda, then follow the town's instructions for written or in-person comments. Is a proposal already approved? Check the issued decision and conditions, not only an agenda or conceptual plan.
Related documents
School Committee
Role and responsibilities
The elected committee sets district policy, approves the school budget and hires and evaluates the Superintendent. It oversees public-school governance while the Superintendent manages daily operations. Families can follow its agendas and minutes for policy, budget and district decisions and use its participation procedures to raise concerns.
Leadership and members
David Hiltz — Chair; Judith Bromley; Joan Giblin; Ben Moser; Michael Sangalang
Contact
James R. Savage Educational Center, 275 Prospect Street, Norwood, MA 02062 · 781-762-6804 · david.hiltz@norwood.k12.ma.us · School Committee Chair
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 3B, page 4 (PDF page 52)
FY2027 School Committee-approved budget book
Services, documents and meeting records
Zoning Board of Appeals
Role and responsibilities
Hears applications for variances, special permits and zoning appeals within its legal authority. Reviews evidence at public hearings and issues written decisions with any conditions. Property owners should review application requirements and zoning standards before filing; meeting agendas alone do not establish approval.
Leadership and members
Michael Sheehan — Chair; Shannon Greenwell; Al Porro; Rachel Churchill; Matthew O’Neil; Associates: Joanne Powell; Edward Mourad; Paul W. Eysie
Contact
Town Hall, 566 Washington Street, Norwood, MA 02062, ground floor · 781-384-9284 · sdixon@norwoodma.gov · Ilex Jones: ijones@norwoodma.gov
Official board / committee website
Budget and reports
FY2027 Budget Book — Section 4H, page 21 (PDF page 195)
Services, documents and meeting records
Understanding zoning relief
The ZBA hears applications for relief within its statutory and bylaw authority, which may include variances, special permits and appeals. Different applications have different legal standards and notice requirements.
Resident FAQs
Do I need a variance? First confirm the zoning requirements and whether the proposed use or construction requires relief. How do I know what was approved? Read the written decision and any conditions, not just the hearing agenda.
Applications and regulations
ZBA application instructions, schedule and decisions ↗ · Town bylaws ↗